Refund policy

Last updated: 17. february 2026

1. General Information

This website is operated by luvwrld.
All products sold on this website are digital products delivered electronically (e.g., audio files, presets, drum kits, licenses, and other downloadable content).

No physical goods are shipped.

2. Delivery of Digital Products

All products are delivered digitally via:

  • Instant download after purchase
    and/or

  • Email delivery to the email address provided at checkout.

It is the customer’s responsibility to provide a valid and correct email address.

3. Right of Withdrawal (EU Customers)

Under EU consumer protection laws, customers normally have a 14-day right of withdrawal for online purchases.

However:

According to Article 16(m) of the EU Consumer Rights Directive, the right of withdrawal does not apply to digital content supplied electronically once:

  • Delivery has begun, and

  • The customer has given prior express consent to immediate delivery, and

  • The customer has acknowledged that they thereby lose their right of withdrawal.

By completing a purchase on this website, you:

  • Expressly consent to the immediate delivery of digital content, and

  • Acknowledge that you lose your 14-day right of withdrawal once the download or delivery has started.

Therefore, all sales of digital products are final once delivery has begun.

4. Refund Policy

Due to the nature of digital products:

  • All sales are final.

  • Refunds, returns, or exchanges are not provided once a product has been delivered or downloaded.

This policy is necessary because digital products cannot be returned once accessed or downloaded.

5. Exceptions

Refunds may only be granted in the following cases:

  • The file is corrupted and cannot be opened.

  • The customer receives the wrong product.

  • There is a verified technical issue preventing access.

In such cases, the customer must contact support within 7 days of purchase at:

luvwrldbeats@outlook.com

We reserve the right to request proof of the issue before issuing a replacement or refund.

6. License Terms

Purchasing a beat, preset, or kit grants a license to use the product under the specific license terms selected at checkout.

The copyright and ownership of the product remain with luvwrld unless explicitly stated otherwise in writing.

7. Contact

For any questions regarding refunds or digital delivery issues, please contact:

luvwrldbeats@outlook.com